Our rules – Your guarantee
All Professionals of the Firm – aware of the ethical duty and responsibility that characterize the legal profession – adhere strictly to these ten fundamental rules:
- We are aware that the Client is an individual with unique needs and characteristics
- We respect the dignity of the Client as a person, with their own rights and their specific difficulties
- We want to listen in order to understand the reason for which the Client turns to us. We assume his problem is our problem
- We intend to establish a direct relationship with the Client, based on a communicative and empathic relationship, strongly oriented towards his benefit
- We commit our resources to professional updating and in depth studies, with the intent to provide efficient and effective services, suitable to solve specific problems
- We hope that what the Client receives from us is something beyond expectation
- We assist Client growth to maturity, showing him not only the objectives to be pursued but also the tools to be used for this purpose.
- We aim to provide easily accessible services to the Client, based on transparency, fairness and courtesy
- We promote and support the ethics of the legal profession in every area of interest in which we operate
- We believe that Customer satisfaction defines our real success